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Wed, 18 Mar 2020

A Message from our Group Operations Director

COVID-19 (Coronavirus) - A Message from our Group Operations Director 

 

Dear Customers,

 

The senior management team and Board of Directors of Pidcock Motorcycles Ltd take the COVID-19 threat seriously and we are taking all reasonable measures to prepare for and mitigate the risk of COVID-19 to our team members, our customers and our business.

 

As a responsible retailer, Pidcock Motorcycles Ltd is committed to taking proactive and preventative steps to help stop the spread of Coronavirus. We’re doing our best to keep everyone healthy and safe in the workplace while also minimising the disruptions to our day-to-day operations.

 

How are we doing this?:

 

  • Monitor and action UK Government and Public Health England guidance

 

  • Ensuring employees receive regular briefings regarding new operating procedures aimed at protecting our colleagues, customers and the business

 

  • Increasing the frequency of dealership cleaning and disinfecting surfaces such as doors, phones and desks

 

  • Increasing the deployment of antibacterial hand sanitisers and hand wipes within the business

 

  • Regular disinfection of vehicle handles, levers and seats

 

  • Introduction of a no hand shake policy across the Group

 

  • Installation of posters to reinforce good practice regarding hand-washing

 

  • Where possible, introduce software to enable remote working 

 

We kindly ask that customers give us as much notice as possible for any cancellations. We are more than happy to rearrange any bookings with other dates (where available).

 

Please let us know if you have been to any of the affected locations listed on the UK Government website, or if you have had to self-isolate due to potential exposure to the virus, so that we may discuss the best way in which to manage your requirements.

 

Thank you for your continued support of Pidcock Motorcycle Ltd. We wish good health to all our customers, their colleagues and families.

 

 

David Hughes

 

Group Operations Director 

Pidcock Motorcycles Ltd